Snuggle-Pedic Bamboo Body Pillow

Is this bamboo body pillow machine washable?

The whole Snuggle-Pedic body pillow can absolutely be machine washed and dried. However, just putting it in the dryer without washing it is recommended when you first get it to air it out and doing so every so often, actually revitalize and further softens up the pillow. In fact, if you spray some water on it first and dry it in on a high heat setting for 30 minutes it will even sanitize the pillow. If you do want to wash the pillow, we recommend washing the pillows in cold water on a gentle / delicate setting. If needed, color safe hydrogen peroxide bleach may be used for tougher stains. Please ensure that the washing machine is well balanced, due in part to when the pillow is fully saturated it can throw the spin cycle off if the load is not in balance. When the pillow is done in the washing machine, feel free to squeeze the pillow to remove and excess water that was absorbed as this will help significantly reduce the time needed for drying. For drying the pillow, we suggest starting out on a low heat setting and if necessary, gradually increasing the dryer heat until the cycle takes no longer to dry than a large load of laundry. We recommend following this procedure because each individual's dryer works at different levels of strength. What is low heat on one individual's dryer may be medium or even high heat on another. Putting the pillow in the dryer will actually revitalize the pillow, so feel free to do so every so often.

Is the body pillow cover removable?

In order to enable the whole bamboo body pillow to be washable, the cover is not removable. However, a standard 54 x 20-inch body pillowcase or cover will fit the pillow and we make one in case you were looking for that same great Kool-Flow bamboo cover mateiral.

Will the bamboo memory foam body pillow help cool the person using it?

It takes on the temperature of the room. If you keep it cool, your pillow will stay cool. It doesn't retain heat at all. It also stays fluffy. No more flipping the pillow throughout the night.

How does the 20-year warranty work? do you need a receipt for proof if anything does happen?

We have the most simple and longest warranty available for our Snuggle-Pedic bamboo body pillows. Most companies require a certain amount of wear and compression of the foam before honoring the warranty, whereas we allow you to send your pillow back to us should any flattening out of the pillow or loss of support over those 20-years without limitations. We will fix it and even pay for the return shipping to get it back to you. It would be a good idea for you to keep your electronic or print a paper receipt. For now, Amazon appears to keep old orders in the system which enables us to research it, in which case, we would not need to see the receipt. However, 20-years from now, Amazon may not have that data available. 

What are the dimensions, length, height, thickness of this body pillow?

For the Snuggle-Pedic Body Pillow, we cut the Kool-Flow bamboo fabric covering to allow for a 54-inch x 20-inch pillow size, but the whole pillow measurement can be a bit more or less, depending on how spread out the fill is, especially since the fabric has such good stretch to it. The pillow thickness varies the most depending on how spread out the fill is, so you can control this to some degree by gathering or spreading the proprietary shredded type fill we use. Also, the end thickness will vary based on the surface of the user's body dimensions and weight, but that is why our testing showed that the pillow was able to fit such a wide variety of users.

Is this body pillow made of polyurethane at all?

The fill is made up of polyurethane memory foam. The viscose of bamboo is a fiber component of our Kool-Flow covering.

Does this body pillow conform to any shape: ie: horseshoe around the neck and both sides of the body, under the neck and between legs?

While you can bend it, it is not long enough to make a complete horseshoe shape around the whole body, which is what we purposely chose to create to prevent the situation of not being able to choose if you want to use a neck pillow with your body pillow. Using the whole body pillow for the neck may work out okay, but oftentimes the support you need for your neck is not the same as you need for your body, which can then lead to neck issues.

I see several people mentioned the possibility of getting more fill added to the pillow. Who do I contact to arrange that?

Please contact Relief-Mart, Inc. at 800 667-1969 or email us through contact@snugglepedic.com and with your order number or in most cases, just your name and info, we can readily assist you.

Is there a slightly shorter version of this? Want to use it as a normal double size pillow across a queen mattress - 54" seems a little too large.

The great thing about this bamboo memory foam body pillow is its ability to allow the fill to be gathered in or spread out more, so it does range a bit in size, but it averages about 54 inches. So, it might work well for you. However, If you want us to customize a less wide version, just give us a call at 800 667-1969 and we can work with you to come up with the best solution.